Ran into a complicated emergency today. An office that I support suddenly could not connect any of their Outlook clients to their Exchange Server. It was very weird and I got sidetracked by the fact that my own ISP was having email issues with my domain (turned out they were completely unrelated). Before I get into the process, here are the details:
- Small Business Server 2003 – Release 2
- Symptoms:
- Users could not connect to Exchange via Outlook
- Web Outlook was producing errors
Armed with that little bit of info, I tried to start digging into things. I found within the Servers event logs, a recurring error:
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