Apple Care came through with flying colors!

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OK, it looks like the saga is over. Today, I finally received my laptop today (see all of the previous posts). Actually, I was pretty impressed with this round. I shipped the laptop this past Monday, it was received and fixed on the same day (Tuesday) and shipped back on Wednesday. I missed the delivery on Thursday, but today, I got it. And let me tell you, Apple Care really came through!

The “unboxing” was the biggest scare…just from remembering last time. However, this time, I was really pleasantly suprised. The first thing that I noticed was that my laptop was actually closed…something that it couldn’t due before (due to a hinge being bent). Then I read through the “Parts Description” section and found out what had been fixed or replaced: the battery (new), Display (what I had originally sent the thing in for – replaced), Bezel (new), top and bottom case. Looks like the top case is a refurb one (scratches on it) and the bottom case a new one. The really did a great job and the computer looks almost like new.

So, after all of my bitching and emailing and complaining, I had a successful end result. Kudos to Apple. The next one that I get, I will be sure that I get Apple Care with it. Two thumps up!

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Disclosure: This is a global disclosure for product review articles on HighTechDad. It does not apply to Automobile reviews and there are other exceptions. Therefore, it may or may not be applicable to this particular article. I may have a material connection because I may have received a sample of a product for consideration in preparing to review the product and write this or other content. I was/am not expected to return the item after my review period. All opinions within this and other articles are my own and are typically not subject to the editorial review from any 3rd party. Also, some of the links in the post above may be “affiliate” or “advertising” links. These may be automatically created or placed by me manually. This means if you click on the link and purchase the item (sometimes but not necessarily the product or service being reviewed), I will receive a small affiliate or advertising commission. More information can be found on my About page.

About HighTechDad

Michael Sheehan (“HighTechDad”) is an avid technologist, writer, journalist, content marketer, blogger, tech influencer, social media pundit, loving husband and father of 3 beautiful girls living in the San Francisco Bay Area. This site covers technology, consumer electronics, Parent Tech, SmartHomes, cloud computing, gadgets, software, hardware, parenting “hacks,” and other tips & tricks.

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