How to Fix Master Browser (MRxSmb) Event ID 8003 errors

by Michael Sheehan on May 9, 2007

in Fix It, Microsoft, Software

I was reviewing some Windows Small Business Server 2003 Event Logs and came across a repeated entry in the System log. It basically looked like this:

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 5/8/2007
Time: 10:05:16 PM
User: N/A
Computer: [SERVER]
Description:
The master browser has received a server announcement from the computer [computer] that believes that it is the master browser for the domain on transport NetBT_Tcpip_{#######-####-####-#. The master browser is stopping or an election is being forced.

It took quite a while to find a solution, and even those were buried in forums or other posts. So I decided I would post the things that I believe can help. Here are some steps you can follow (no guarantee that they will work, but it worked for me and for others based on the various things that I read).

  1. Look at the System Event log on your Server and look for the Error 8003 (like the one listed above). Within that log, identify the “computer” that is announcing itself as a master browser.
  2. Go on to the computer identified in step 1 and go to the Services Administration panel. You can usually find this by going to Control Panel > Administrative Tools > Services.
  3. Once you have Services open, look for an entry called “Computer Browser”. If that Service is “started,” you have found your culprit. If not, you may have to try the registry hack listed in step 6 a few steps
  4. Double click on the “Computer Browser” service to edit it. STOP the service and then change the type to Disabled (from either Manual or Automatic). Click OK to apply your changes.
  5. That should have resolved the issue. You should check your main servers event logs periodically to be sure that the error doesn’t show up. If it continues to show…
  6. …you have to check the registry value on the computer. You do this by launching your registry editor and going to the following key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Browser\Parameters\IsDomainMaster
    and ensure that it is set to FALSE. If it isn’t, you can change it to FALSE. Caution: registry edits are dangerous so only do this if you are sure you know what you are doing and the previous fix didn’t work. You probably have to reboot the machine to make the change take place.

I have also read that you need to be sure that all of your computers should be on the same subnet. If the above doesn’t work, be sure to check that.

More detail on the Computer Browser Service can be read here at Microsoft.

Steps 1-5 worked for me. I hope that this was a useful tip (given that it is so hard to find the solution). If it is and it worked for you, drop me a comment. If it didn’t work, I would still like to know.

Did you find this solution useful? If so:

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  • lawson23

    Good details to answer what the computer browser service is and what it does:
    http://www.blackviper.com/WinXP/Services/Comput

    My questions is we run a large network and I 100% of my machines run this service. Over a WAN we have this 8003 in only one location and the error is on our DC. I don't think the answer is disabling this service on all computers. To me the issue appears to be on our DC but I don't know why.

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  • mmongeau

    i wish icould use your suggestion listed above, but i am a umass student, and a compute that goes by tzhang causes me this error.i assume it is one of my neighbors on the school network. i will try to find the person at that point because i don't have acces to that computer. what does it do to my computer?

    i will look back for a response. any feedback would be appreciated

    thanx

    michael

  • http://www.hightechdad.com hightechdad

    Unfortunately, it isn't that easy. You might be able to see the name of the PC in your event log and then try to ping it to get the IP address. Other than that, you may have to ask your school's IT dept to look into it. Sorry I don't have a better answer. Good luck!

  • mmongeau

    i wish icould use your suggestion listed above, but i am a umass student, and a compute that goes by tzhang causes me this error.i assume it is one of my neighbors on the school network. i will try to find the person at that point because i don't have acces to that computer. what does it do to my computer?

    i will look back for a response. any feedback would be appreciated

    thanx

    michael

  • http://www.hightechdad.com hightechdad

    Unfortunately, it isn't that easy. You might be able to see the name of the PC in your event log and then try to ping it to get the IP address. Other than that, you may have to ask your school's IT dept to look into it. Sorry I don't have a better answer. Good luck!

  • susan

    I am getting this error…but what exactly IS it…what does it mean?? And is there any reason not to just let it be??

  • susan

    hi, I am also getting this same error. Does it need to be addressed, or can it just be left alone? And what exactly does it mean??? (so not computer savvy!!) thanks!

  • Simon

    Nice one. Worked for me!

  • http://www.pchealer.co.uk Paul

    Thanks this works great advice!

  • Matias Gil – Argentina

    Thank You

  • Xygt3

    Bewdy, it worked for me too. thank you!

  • Rasputin_20

    Thank You!!

  • http://ways-to-make-moneyonline.webs.com/ make money secrets

    Sir, good article… keep writing…

  • http://www.best-registrycleaner.net registrycleaner

    Thank you! Disabling the Computer Browser on the offending PC did the trick for me.

  • http://pulse.yahoo.com/_3MJSVKFYG6IK5Q3JZ44NGSGMNA A.J.

    After at least a month of errors, your article provided useful, easy-to-follow information. I followed the steps, and I’m hopeful the errors will quit. Thanks a ton, man!

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  • Mariano Valenzuela

    Hi, i have this problem in a network with a computer that is gone…
    ther server shows this error, but the computer that the error references isnt in the network anymore…

    so i cant apply this solution. Any idea ?

  • Sunil

    Does anyone know the command to find the master browser on a network, from XP clients?

  • Admin

    error is coming in win 2003 sp2 mxrsb how to slove

  • Admin

    load perf error coming in win 2003 sp2 how to slove

  • karthi

    i am so happy.. it’s working … i have to tell u one big thanks….!!!!

    thank you…!

  • Restiron

    Voila! It’s gone. OUTSTANDING!  Thank you!

  • Del511

    Thanks for the straightforward response and it did work.  :-)  Sometimes when you do this work so long, you forget some things.  Thanks again!

  • Slmsiko

    Thank you. It worked fine.

  • EdgeIT

    Don’t know if you are still having this issue or not but you might like to update your records in you DNS to remove old stale records. This should clear up you problem…

  • Abc

    It worked. Thanks a lot

  • http://profile.yahoo.com/WRIE2Q5C326YUOSO3XH3NF7ZZE Brrr in Alaska

    That’s because you turned off the browsing functions. I’m surprised someone hasn’t already mentioned this when this Master Browser “Fix” was posted. The computer browsing services you have been turning off are used to identify the other computers on your network. Apparently most everyone else on here doesn’t care about the other computers on their network, or only have 1 computer.

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  • Abc

    thank you 

  • http://www.toledocomputerrepair.com/ Nevis1

    Tried numerous fixes to get Windows XP SP3 to shut down properly…your tip worked!..Thanks.

    BTW The social media box that you have running on the left side of the page blocks some of your posts.

  • http://www.hightechdad.com hightechdad

    Thanks for the info about the social media box. I realize that it sometimes does overlap on top of the content when you have a smaller sized monitor.

  • Keebler

    Also note browser elections can also be result of not having a centralized NTP source on your network.  If you set a source for network time, it makes sure the clocks are pretty sync’d so that a client doesn’t win an election when obviously a server should have a higher ranking as the Master Browser.

  • Asim

    If I stop Computer Browser service the main issue is, the local area networking will be stop and you can not access the local sharing folders in you domain. But I think the registry value change will be work. I will change it and will be answer back. is this work for me or Not.

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