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AppleInsider

OpenAI Says ChatGPT Inside Siri “Dramatically Underperformed”

Summary

Court filings in OpenAI’s legal fight with xAI show OpenAI described the ChatGPT integration in Siri as persistently underperforming and cut its user-growth forecast only weeks after launch. A big reason: the feature is off by default, so iPhone owners had to go through a multi-step opt-in to use it. OpenAI is using the weak numbers to argue its Apple deal was neither exclusive nor harmful to competitors.

Why it matters

It is a rare look at how few people actually turned on a much-hyped AI feature. It also hints at why Apple built its own Siri AI instead of leaning on a partner.

HTD Says

Turns out burying a feature three menus deep is a great way to make sure nobody uses it, and that lesson applies to every AI feature Apple ships from here on. Yes, I went through those menus to enable it since I was already a ChatGPT user. But I have to say, I barely punched through from Siri to ChatGPT. I either use Siri for very easy, iOS-related tasks or use ChatGPT for my regular AI work.

Even with iOS 27.2 (I’m on the Dev beta), I still go straight to my AI products for AI tasks. However, Siri Intelligence has gotten a LOT better, honestly. And even though I still have ChatGPT configured in Siri, I’m guessing it’s not really being used (and I don’t have an easy way to check).

Apple, now using Google AI, I believe, should focus on using 3rd-party AI as an underpinning, deep in the OS, and not surface handoffs or integration to the end user (who, I believe, doesn’t really care). Users just want AI to work on their Mac products. Only we geeky users want to know how it is being implemented and used.

Source:

AppleInsider

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