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“Borg” collection

  • May 31, 2008

    Tivo, Remember that Customer Service is the New PR

    This post was originally conceived as a rant but now I am writing it as a bit of constructive criticism and advice directed towards Tivo, as well as other companies that do any kind of Customer Service/Support or Public Relations (so that would be most companies out there, right?). We have always been taught that 1 story of something bad…

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About HighTechDad

Michael Sheehan (“HighTechDad”) is an avid technologist, writer, journalist, content marketer, blogger, tech influencer, AI investigator, husband, and father of 3 girls living in the San Francisco Bay Area. This site covers technology, consumer electronics, Parent Tech, SmartHomes, AI, gadgets, software, hardware, parenting “hacks,” and other tips & tricks.

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