HTD Tech Tip #7: Fix Broken Firefox Toolbars

Today I ran into a rather odd issue. All of a sudden, all of my Firefox buttons that were from 3rd party plugins were missing and could not be added via the “customize” option. Very weird!

I did a quick amount of research and saw that other manifestations could include:

• Bookmarks not saving properly
• Size and position of the browser windows are not “remembered” on next restart
• Strange toolbar behavior when relaunching (e.g., changes being lost)

It turns out that your local configuration information is stored in a file called the “localstore.rdf.” Problems like the ones described above happen when this file becomes corrupted. Why this happens, I don’t know.

Here is how to fix. There are two ways:

1. Restart Firefox in “Safe Mode” & reset toolbars and controls
2. Delete “localstore.rdf” by hand

It’s best to try step one first as it is a bit safer and won’t blow away your entire configuration file.

To launch Firefox in Safe Mode and reset your toolbars and controls:

1. Exit out of Firefox.
2. Launch Firefox in Safe Mode:
   • [PC] Go to START > ALL PROGRAMS > MOZILLA FIREFOX folder and select “Mozilla Firefox (Safe Mode)”
   • [Mac] Double click on the Firefox application icon while holding down the OPTION key
3. If properly launched in Safe Mode, you will see the Safe Mode screen:
   
   
4. Choose the “Reset toolbars and controls” option
5. Click “Make Changes and Restart”

Deleting the “localstore.rdf” file:

This method requires that you delete the “localstore.rdf” file from your PROFILE directory. Be sure that you DO NOT delete a file by the same name that may exist within the program installation folder (PC only).

On a PC, this is located (typically) at:
c:\Documents and Settings\[USER]\Application Data\Mozilla\Firefox\Profiles\[CRYPTIC NAME].default\

On a Mac, this is usually located at:
[HARD DRIVE]:Users:[USER NAME]:Library:Application Support:Firefox:Profiles:[CRYPTIC NAME].default:

The “Cryptic Name” that I mention above is usually a string of letters and numbers. Find the file named “localstore.rdf” within that directory (it sometimes helps to sort the files by dates) and delete it. This will completely delete all of your toolbar preferences. The file will be automatically recreated when you relaunch Firefox.

When you restart Firefox after doing this reset, note that you will have all of your toolbars enabled and you may have to tweak some settings to get things back the way they were.

Did you find this solution useful? If so:

HTD Says: Hope this Firefox fix restores your toolbars. It worked for me.