HighTechDad - ...where technology and fatherhood collide...

How To Fix: Billing Problem with Family Member’s Purchase in iOS/Mac OS X

Just the other day, I tried to update my iOS apps on my iPhone and came across a bit of a cryptic error message. It said: “There is a billing problem with a family member’s previous purchase. Ask the family organizer to update their billing information.” This error occurred on both my iPhone 6 Plus running iOS 8.3 as well as on my MacBook Pro running OS X 10.10.3. So, I set out to attempt to correct. Initially, it wasn’t as easy as I thought it would be…until I discovered the quick and… [more]

How To Fix: Billing Problem with Family Member’s Purchase in iOS/Mac OS X How To Fix: Billing Problem with Family Member's Purchase in iOS/Mac OS X

How To Restore a Previous Version of an iOS App

Have you ever wished that you could roll back or downgrade an iOS application running on your iPhone or iPad? You may want to do this because the newest version has issues or crashes all of the time. Or maybe you simply liked the previous version a bit more. Unfortunately there really isn’t a way that you can do this automatically via iTunes or on your iOS app. However, there is a way to restore previous versions of iOS apps, and it doesn’t take that much effort. Before you get all excited… [more]

How To Restore a Previous Version of an iOS App How To Restore a Previous Version of an iOS App

NETGEAR Arlo Security Camera – Look Ma, No Wires and It’s Super Easy to Install

I love webcams, not only for security reasons but also they connect me to your home so that I always know what is going on and what I am missing. My home is probably one of the most web camera-enabled ones in the neighborhood. I have installed some that use PowerLine technology where Internet-connectivity is passed through your electrical infrastructure and others that I use inside the house that are pretty much plug and play. I even have a couple tied into my security system. The new NETGEAR Arlo… [more]

NETGEAR Arlo Security Camera – Look Ma, No Wires and It’s Super Easy to Install NETGEAR Arlo Security Camera - Look Ma, No Wires and It’s Super Easy to Install

“Reading” – What You Need to Know about Reading by my 11-Year-Old

My 11-year-old daughter recently had an assignment to write 3-4 pages on a particular subject that was important to her and that she knew a lot about — “expert" topic writing. She chose a subject near and dear to her heart, reading. My daughter is a book lover. She devours them like they are going out of style or will be taken away from her. She considers herself an expert on reading. When she was finished, she wanted me to read it to check for anything that was strange or incorrect in… [more]

“Reading” – What You Need to Know about Reading by my 11-Year-Old “Reading” - What You Need to Know about Reading by my 11-Year-Old

How To Fix Repeating Black Boxes in a Row in Microsoft Word

This How-To article comes by way of a HighTechDad.com reader who had seen my Fix-It article, "How to Remove Little Black Square Paragraph Formatting & Page Break in Microsoft Word,” but had a completely different issue that seemed to be related. What she had encountered was a row of repeating black boxes within Microsoft Word and she couldn’t figure out what they meant nor how to fix it. Usually, a black box or square within Microsoft Word signifies some sort of formatting or a break… [more]

How To Fix Repeating Black Boxes in a Row in Microsoft Word How To Fix Repeating Black Boxes in a Row in Microsoft Word
Post image for How To Fix: Billing Problem with Family Member’s Purchase in iOS/Mac OS X

Just the other day, I tried to update my iOS apps on my iPhone and came across a bit of a cryptic error message. It said: “There is a billing problem with a family member’s previous purchase. Ask the family organizer to update their billing information.” This error occurred on both my iPhone 6 Plus running iOS 8.3 as well as on my MacBook Pro running OS X 10.10.3. So, I set out to attempt to correct. Initially, it wasn’t as easy as I thought it would be…until I discovered the quick and easy solution, which doesn’t really seem to be documented very well. Hopefully this article clears up some confusion and helps people quickly resolve.

HTD - There is a billing problem with a family member's previous purchase

I have Family Sharing set up for my family for iOS and OS X application, book and music purchases. It’s actually a great feature that allows all members of your family to maintain their own Apple ID account for purchases, have a single billable credit or debit card, and approve (or reject) purchase requests from your children (among a bunch of other things like shared photos and calendaring). Despite some initial confusion setting it up, Family Sharing has been running great with my family. Until I got this error.

The clue to fixing the problem wasn’t immediately apparent to me. I focused actually on the second part of the error message: “Ask the family organizer to update their billing information.” Great, I thought, perhaps there was something wrong with my credit card on my account. Since I was the family organizer, I controlled the entire Family Sharing setup: I was the organizer, as I said, my wife was set as a Parent/Guardian, and I had 3 kids under the account with my youngest needing a special type of Apple ID because she was under 13.

HTD Family Sharing

[click to continue…]

{ 3 comments }

Post image for How To Restore a Previous Version of an iOS App

Have you ever wished that you could roll back or downgrade an iOS application running on your iPhone or iPad? You may want to do this because the newest version has issues or crashes all of the time. Or maybe you simply liked the previous version a bit more. Unfortunately there really isn’t a way that you can do this automatically via iTunes or on your iOS app. However, there is a way to restore previous versions of iOS apps, and it doesn’t take that much effort.

Before you get all excited about this, I have to warn you that this doesn’t always work and it really depends on your environment. And, Apple may decide to change how they store iOS apps on your computer. That being said, I have tested this out on my Mac as well as on a PC and it seems to work. (I haven’t done extensive testing however.) Also, not every iOS app will have a “roll-back” version available on your computer.

Restore a Previous Version of an iOS App - My Apps

To start, you need to be working with the computer that you normally sync your iOS device with. For me, it’s my MacBook Pro, so all of the screenshots you see in this article are from that. The process on a PC is very similar and I have noted some things about that as well.

Steps to Restore a Previous Version of an iOS App

[click to continue…]

{ 1 comment }

Post image for NETGEAR Arlo Security Camera – Look Ma, No Wires and It’s Super Easy to Install

I love webcams, not only for security reasons but also they connect me to your home so that I always know what is going on and what I am missing. My home is probably one of the most web camera-enabled ones in the neighborhood. I have installed some that use PowerLine technology where Internet-connectivity is passed through your electrical infrastructure and others that I use inside the house that are pretty much plug and play. I even have a couple tied into my security system. The new NETGEAR Arlo smart home security camera takes the installation and usage to a whole new level of easy of use.

HTD NETGEAR Arlo - Packaging

First, a tiny bit of history. Back in May 2012, I reviewed a product called VueZone. It turns out, NETGEAR purchased them and over the past few years, has refined and improved the technology tremendously.

   NETGEAR Badge
Disclaimer: I am a NETGEAR Ambassador and I received this product in exchange for my honest, unbiased opinion and review.

Sure, there are many choices of Internet-connected security cameras available. If this is something that is new to you, you probably are overwhelmed by the choices. Some things that you might want to consider: [click to continue…]

{ 0 comments }

Post image for “Reading” – What You Need to Know about Reading by my 11-Year-Old

My 11-year-old daughter recently had an assignment to write 3-4 pages on a particular subject that was important to her and that she knew a lot about — “expert” topic writing. She chose a subject near and dear to her heart, reading. My daughter is a book lover. She devours them like they are going out of style or will be taken away from her. She considers herself an expert on reading.

Words-by-Sally-Reading-post

When she was finished, she wanted me to read it to check for anything that was strange or incorrect in the essay. Apart from her using an abundance of exclamation points (“I’m really excited about reading and wanted to emphasize it!”) it read quite well. And it weighed in at over 2700 words, well beyond the 3-4 pages (and longer than many of my own blog posts).

I thought it was a fun read, and it was interesting. And I thought if there are other young readers out there, it might be a bit inspirational.

Below is part of her essay. She did add some graphics that are different from what was in her original document. Colors and emphasis are hers. I encourage you to read her entire essay which now appears on her new blog: Words by Sally.

[click to continue…]

{ 0 comments }

How To Fix Repeating Black Boxes in a Row in Microsoft Word

March 6, 2015
Thumbnail image for How To Fix Repeating Black Boxes in a Row in Microsoft Word

How to fix repeating black boxes that appear in a row on Microsoft Word. What causes them and how to stop them from happening.

Read the full article →

Auto Design Tip: Put Volume Controls on the Left Side of Steering Wheel

March 3, 2015
Thumbnail image for Auto Design Tip: Put Volume Controls on the Left Side of Steering Wheel

An auto design tip – put the volume controls on the left side of the steering wheel and my reasoning why.

Read the full article →

iPhone 6S & 6S Plus Rumor Round-up

March 2, 2015
Thumbnail image for iPhone 6S & 6S Plus Rumor Round-up

Curious about what the Apple iPhone 6S or iPhone 6S Plus features may be? Here’s a round up!

Read the full article →

The Epson XP-820 is a Tiny “Small-In-One” Printing, Scanning, Copying & Faxing Powerhouse

February 27, 2015
Thumbnail image for The Epson XP-820 is a Tiny “Small-In-One” Printing, Scanning, Copying & Faxing Powerhouse

Review the Epson Expression Premium XP-820 – a Tiny “Small-In-One” Printing, Scanning, Copying & Faxing Powerhouse, with tons of connectivity features.

Read the full article →